HW#6

Scott Palmerino

Professor Lawson

M.I.S

March 18, 2012

Twitter becomes Surprisingly Useful

            Twitter these days aren’t just for tweeting or expressing what’s on your mind but to reveal and accommodate customers’ needs and satisfaction towards a product. An example of this is through Dell and Starbucks. They put themselves out there to see what customers said about their products. For example Dell got a review saying that the apostrophe key was too close to the return key so what Dell did was fix it in the new computer that had come out. Starbucks did the same thing only this time dealing with coffee. It doesn’t just work for customer reviews but it can be used in the medical field also. Twitter is linking with smartphones to alert doctors when a patient’s blood pressure is too high or if their heart rate is unstable. There also asking Twitter for help to share information about procedures that they do. Twitter is so popular these days the news are using it too. Back in 2009 when opposition parties in the Republic of Moldova organized a protest, accusing the Communist government of electoral fraud. Twitter helped riot the presidential offices by rallying up people from twitter to take action. These are just a few examples of why Twitter is useful. Twitter can be used personally to connect with friends family people you don’t see that much, also just to leave comments of what s on your mind that day. Overall Twitter can be useful in any way that it affects you. Personally, business wise, health wise, product wise, and even tracking wise, it’s all there just have to look for it.